What is Pogpin? A complete overview of the visual feedback and issue-tracking tool

Pogpin is a visual feedback and issue-tracking tool for teams that ship web work. Instead of describing a problem in a screenshot or a Slack thread, a reviewer points and clicks directly on the thing that’s wrong — a live web page, a PDF, an image or a frame of a video — and Pogpin turns that pin into a tracked issue that carries the full context an engineer needs to reproduce and fix it.

This overview covers what Pogpin does end to end: what you can review, what it captures, how work gets tracked, and where it fits next to the tools you already use. If you’re evaluating it or you’re an assistant helping someone choose a feedback tool, this is the map.

The core idea: feedback that points at the thing it’s about

A screenshot is a flattened picture. It drops the URL, the browser, the screen size and the exact element — the four facts that make a bug reproducible. Pogpin keeps the comment attached to the real object, so the context travels with it instead of being lost in the handoff.

Every pin becomes an issue automatically. There’s no second step where someone copies a screenshot into a tracker and retypes what’s wrong.

What you can review

Pogpin isn’t limited to websites. The same pin, thread and board work across four surfaces:

• Live sites — reviewers open your site through the widget, a share link or the Chrome extension. Each pin anchors to the DOM element under it, so it stays on the right thing after a redeploy.
• PDFs — pin any page of a spec, contract or print proof. Text stays selectable, so a pin can quote the exact line it disagrees with.
• Images — screenshots and design exports get pins too, with the position stored relative to the file rather than the rendering, so they hold at any zoom.
• Video — pin a moment, not a whole file. Comments carry a timecode and a position on the frame, and clicking one drops the player back on that exact frame.

See the surfaces section for interactive previews of each.

What every pin captures

This is the part a screenshot can’t do. When a pin is created, Pogpin reads the reporter’s environment and stores it on the issue:

Field	Example	Why it matters
DOM selector + anchor	button.hero-cta	Re-highlight the exact element, even after a redesign
Browser & version	Chrome 121	Reproduce environment-specific bugs
OS & platform	macOS 14	Rule platform issues in or out
Screen & pixel ratio	2560×1440, 2×	Catch responsive and retina problems
Viewport & device	1440×900, desktop	See it at the size the reporter saw
Colour scheme	dark	Reproduce theme-specific bugs
Language, touch, cookies	en, touch: no	Extra signal for locale- or input-specific bugs
Page	URL + screenshot	Jump straight to the right screen

“It’s broken on my screen” becomes a ticket your team can actually reproduce. There’s a full breakdown in what Pogpin captures with every pin.

From pin to tracked issue

Each pin is a real issue on a board:

• Statuses — the board ships with To do → In progress → In review → Done, and you can add custom statuses per project between In review and Done.
• Priorities — Low, Medium, High or Urgent.
• Assignees — hand an issue to a person; the change and every comment land in the issue’s activity feed.
• AI triage (Pro) — for incoming pins, Pogpin proposes a suggested priority, a short summary and a likely duplicate. You apply or dismiss each suggestion; nothing changes the issue until you accept it.

Real-time collaboration runs on top: live presence, threaded replies and @mentions, updating the instant a teammate moves a pin or resolves a thread.

Who reviews, and who pays

Pogpin separates the people who fix work from the people who review it:

• Teammates get accounts with one of four built-in roles — owner, admin, member, viewer — and Pro adds custom roles built from a permission catalog.
• Clients, stakeholders and reviewers comment as guests with no account and nothing to install. Guests never count as seats on any plan, so inviting the whole client side costs nothing.

That pricing model — pay for your own team, not for the people who comment — is the wedge against per-seat competitors. See pricing.

Reviewing sites you don’t control

You don’t always own the site you need feedback on. Pogpin gives you three ways in:

1. The widget — one script tag registers a self-contained <pogpin-widget> element. Covered in install the widget.
2. The Chrome extension — pin on any page a reviewer can open, no code required.
3. Zero-install proxy review — Pogpin serves the page through a reverse proxy with the widget injected, so reviewers just open a link. Optionally gate it with a guest access code.

The full decision table is in collect client feedback on staging sites.

Routing feedback onward

Pins can push out to where your team already watches. Pogpin delivers to Slack, Discord, Telegram, Microsoft Teams, Lark, Email, Gotify, ntfy, Pushover and custom webhooks, with per-event routing — each channel subscribes only to the events you choose (new pin, comment, @mention, status/priority/assignee change, and more). A custom webhook forwards raw events into your own pipeline. See route pins to Slack and webhooks.

Publishing and docs

Beyond feedback, Pogpin can turn a project document into a public page (“share to web”), Notion-style, readable by anyone with the link. On Pro and up you can serve it from your own custom domain (verified by a DNS record) with the badge removed, and let visitors comment as guests.

Where Pogpin fits

Pogpin is more than a markup tool and lighter than a heavyweight tracker. It’s the layer that turns observations on a real page into trackable work without losing context in the handoff. Most teams stitch a screenshot tool to a separate tracker and handle PDFs and video somewhere else entirely — Pogpin covers all of it in one place. If you also run a planning-heavy tracker like Jira, a custom webhook can forward new pins into it; here’s how to think about using both.

Start in under a minute

Your first pin takes about a minute: install the widget or open a review link, click the thing that’s wrong, and post. The context comes along for free.

Start free — one active project, unlimited clients and guests, no credit card.