Question 1

Do the people leaving feedback need an account?

Accepted Answer

No. Share a review link and clients or stakeholders comment as guests right in the browser — nothing to install. Your teammates get full accounts with boards, assignments and history.

Question 2

How does Pogpin capture context?

Accepted Answer

Automatically. Every pin records the browser, OS, screen size, page URL and the exact element you clicked — so “it’s broken on my screen” becomes something your team can actually reproduce.

Question 3

Can I use it on staging or password-protected sites?

Accepted Answer

Yes. Use the embeddable widget or the Chrome extension anywhere you can run JavaScript, plus a zero-install reverse-proxy mode for public and staging URLs — no code changes required.

Question 4

Can I publish on my own domain?

Accepted Answer

On Pro and up, published docs run on your own custom domain (verified by a DNS record) with the “Made with Pogpin” badge removed — fully on your brand.

Question 5

Is the free plan really free?

Accepted Answer

Yes — free forever for solo work, no credit card. It covers one project, the widget and extension, and 50 pins a month. Upgrade only when your team grows.

Question 6

How is this different from Trello or Jira?

Accepted Answer

Trello and Jira cards float in a board with zero page context. Pogpin pins live on the real page and still give you full status, priority and assignee tracking — so you skip the copy-paste between a screenshot tool and a separate tracker.

Question 7

Does Pogpin work with my framework?

Accepted Answer

The widget is a framework-agnostic web component and the extension runs on any site. There’s also a REST API and webhooks for custom pipelines.

Question 8

How do I invite my team?

Accepted Answer

From the project settings, invite by email or share a link. Roles (owner, editor, reviewer, guest) control who can pin, resolve and publish.

Good questions, straight answers.

Where feedback finally finds its place.